Introduction
Fa9900 (referred to herein as "we" or "the platform") places the highest priority on protecting your personal information. This privacy policy explains what data we collect when you use fa9900, why we collect it, how it is stored, and whether it is ever shared with anyone.
By creating an account or using fa9900, you agree to this privacy policy. Please read it carefully. If you have any questions, our support team is always ready to help.
Our Commitment
Fa9900 never sells your personal information to third parties. Your data is used solely to improve platform services and meet legal requirements.
Table of contents
Core Pillars of Privacy Protection
Fa9900's privacy policy is built on six core principles to ensure the highest level of protection for your data.
Encryption Protection
All data is protected with 256-bit SSL encryption, keeping your information secured at bank-level security standards.
Never sold to third parties
Fa9900 never sells your personal information. Your data is used exclusively for service delivery.
Transparency & accountability
We are transparent about what data is collected and why. There is no hidden data collection.
Regular security audits
Platform security is regularly reviewed by independent third-party experts.
Your Control
You may view, correct, or request deletion of your data at any time.
Limited retention period
No data is retained beyond what is necessary. Information is deleted within a set period after an account is closed.
1 What Information Is Collected
Fa9900 collects two types of information from you — data you provide directly and data collected automatically.
Information you provide:
- Full name, date of birth, and nationality
- Email address and mobile number
- Password (stored in encrypted form)
- Payment details (bKash/Nagad/Rocket number)
- A copy of your national ID or passport for KYC verification
- Information provided when contacting support
Automatically collected information:
- IP address and device type
- Browser and operating system information
- A log of which pages you viewed on the platform and for how long
- Gaming activity history and transaction records
- Login time and location data
No more than necessary
Fa9900 only collects information that is necessary to provide services and meet legal requirements. We do not request any additional or unnecessary personal data.
2 How Information Is Collected
Fa9900 collects your information through several methods:
- Registration form: Information you fill in when creating an account.
- KYC Process: Documents uploaded for identity verification.
- Payment transactions: Information automatically logged during deposits and withdrawals.
- Cookies & Tracking: Information collected via cookies while browsing the website.
- Support contact: Information you provide via live chat or email.
- Third-party verification: Information verified through an identity verification service provider.
When using fa9900 via the mobile app, additional information may be collected based on device permissions (such as a device token for push notifications).
3 Why your information is used
We use your information for the following purposes:
| Purpose of use | Description |
|---|---|
| Account Management | To ensure secure registration, login, and account protection. |
| Identity verification | To verify age and identity in accordance with KYC policy. |
| Payment processing | To ensure deposits and withdrawals are completed securely. |
| Service improvement | To improve the gaming experience and enhance the platform. |
| Fraud Prevention | To detect suspicious activity in compliance with AML policy. |
| Customer Support | To resolve support tickets and complaints. |
| Promotions and offers | To send you relevant bonus offers based on your preferences. |
To opt out of promotional messages, you can disable the subscription from your account settings.
5 Data retention and security
Fa9900 follows the highest industry standards to protect your information. Our security measures include:
- Data stored with 256-bit AES encryption.
- All data transfers secured via TLS 1.3 protocol.
- Regular security audits and penetration testing.
- Restricted access policy – only authorized staff can view your information.
- Data centers are protected by 24/7 physical and digital security.
- Automated backup systems to prevent data loss.
How long is data retained? Data for active accounts is retained for as long as the account remains open. After closure, data is typically kept for up to 5 years as required by law, then securely deleted.
6 Cookie Policy
Fa9900 uses cookies on its website to enhance your browsing experience. The types of cookies we use:
- Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
- Performance cookies: For analyzing page load speed and errors.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: To analyze user behavior and improve our services.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
7 Your Rights
Under fa9900's privacy policy, you have the following rights:
Right to access
You may request to know what information we hold about you.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to erasure
You may request deletion of your data unless a legal obligation requires its retention.
Right to restrict processing
You may request that we stop using your data for specific purposes.
Right to data portability
You may request a copy of your data in a readable format.
Right to opt out of marketing
If you no longer wish to receive promotional messages, you can unsubscribe at any time.
To exercise these rights, contact our support team. We will respond within 30 days of receiving your request.
8 Children's privacy
Fa9900 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we determine that an account has been created by a minor, that account will be closed immediately and all associated data will be deleted.
If you believe a minor has created an account on fa9900, please notify our support team immediately.
9 Policy updates
Fa9900 reserves the right to update this privacy policy as needed. In the event of changes:
- You will be notified at your registered email address before any significant changes take effect.
- The date of the latest update is shown at the top of this page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Visit this page regularly to stay up to date with the latest privacy policy.
Play safe, enjoy with peace of mind
Fa9900's privacy policy ensures your information is always protected. Register now and enjoy the best gaming experience in Bangladesh.